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Product

Delightful experiences for living in and working on homes

A manager web platform, an on-site team app, a resident app, a portfolio management suite and an RMC reporting platform, designed to work together. Resident-facing operations and back-office processes run from the same place, so nothing gets lost.

Property manager · Web platform

Every enquiry, task and obligation in one flow

All types of resident enquiry handled in the same traceable flow and passed to the right team until resolved. A message can be assigned to a colleague, given an internal note, turned into a task, and tracked through to completion.

Shared inboxesAssign workTask workflowsTemplatesAI response suggestionsReporting
app.cortile.com/conversations
ConversationFlat 45, Wildflower CourtOpen

“Am I allowed to have a barbecue on my balcony?”

Suggested replydrafted from this building’s house rules

Barbecues, fire pits and open flames are not permitted on balconies or in communal areas. There are two booking-only grill points in the courtyard if that helps.

Cited: Wildflower Court house rules, 4.2 — open flames
SendEdit
AlsoTurn into a task — chase the courtyard grill booking signSite teamDue Friday

Site team · On-site app

A single, smooth place to run the building

Staff can record package receipt and collection, key movements, visitor details and time-limited permissions rather than rely on paper logs or memory. Building rounds, cleaning and fire-alarm checks are kept with timestamps and named completion records.

Parcel scanningKey check-in/check-outVisitor QR sign-inRecurring tasksChecklistsEvidence uploads
9:41
PackagesMain roomUncollected
Parcelf0d8-080d
Photo on fileScanned 13:41 by the concierge desk
Logged22 June, 13:41
Resident notified22 June, 13:41
Reminder sentAfter 7 days
Remind residentMark collected

Resident · Mobile app

Transparency and control over your home

Residents manage key permissions, collect packages securely, book amenities and select appointment slots without calling the on-site team. Service charge, documents and updates sit in one place.

MessagingNewsfeedDocument libraryService charge transparencyPaymentsBookings
9:41
Safety centreAlbert HouseSubmitted

Your safety information helps emergency responders understand the needs of everyone in your home.

Occupants2
Accessibility needsMobility support
EvacuationAssisted
Last reviewed24 August 2026
Held against the building’s fire risk assessment
Update my detailsRequest help with my PCFRA

Freeholders, developers and enterprise managers · Portfolio management suite

Every development, on one screen

See how each building in the portfolio is performing, compare managing agents side by side, and spot risk before it becomes a problem. Drill from region to building to home without leaving the view.

Portfolio dashboardAgent performance benchmarksCompliance status by buildingService charge budget vs actualResident satisfaction trendsBoard-ready exports
app.cortile.com/portfolio
EngagementPortfolioLast 30 days
89.4%Against last period+6 pts
Alderwick Court94%
Wildflower Court91%
Harbrook Wharf83%
Harbrook Wharf is 6 points below the portfolioOpen building

Resident management companies · RMC reporting platform

Clear reporting for the directors who run the building

RMC directors get a plain-English view of what their managing agent is doing: spend against budget, open issues, safety checks completed and how residents rate the service.

Director dashboardSpend and reserve fund trackingOpen issues and response timesSafety check logAGM and board meeting packsDirector approvals
app.cortile.com/reporting
Board packQ3 2026Ready

Covers 1 July to 30 September. Assembled from the quarter’s own records, not re-keyed.

  • Satisfaction and response times
  • Service charge: budget against actual
  • Open issues by category and age
  • Compliance status by building
Download PDFShare with directors

See it in action

See the three interfaces working together on one of your buildings.