For managing agents
A more efficient business as you scale
Cortile standardises delivery across the portfolio so the company can grow while continuing to improve service quality, control and evidence.
Standardise how teams work
All types of resident enquiry handled in the same traceable flow and passed to the right team until resolved, from information requests to maintenance and service charge enquiries.
“Why has my service charge gone up this year, and what does the increase cover?”
The increase is 6.2%, driven by buildings insurance and the new lift maintenance contract. Your apportionment is unchanged at 1.4%. The full breakdown is attached, and I am happy to talk it through.
Reduce cost-to-serve
Cortile centralises resident communications that otherwise sit across emails, Asana, Blockman and other systems.
Granular, tailored performance data
Reporting and breakdowns by site and region for internal and client reporting, with speed-to-response and issue resolution data.
Control risks across the portfolio
Safety and compliance work can be structured with recurring checks, named owners, attached evidence and status reporting.
Win and retain instructions
Our customers report increases in satisfaction when using the system. Cortile builds data-driven custom materials for you to use when pitching.
See it in action
One of the team would love to understand if we can help.